Broadcasters
Meeting needs of Ofcom, raising consumer confidence
Our independent verification service has been of particular interest to prudent broadcasters running Call TV shows. Typically these shows offer high value prizes to entrants who pay to enter via premium rate phone calls. The PromoVeritas services in this area include :
- Audit of internal processes - to reduce risk of errors, omissions and internal misuse of confidential information
- Audit of call handling systems end to end - including the integrity of random Call To Air systems and winner management processes
- Verification of the No Purchase Necessary route - required to avoid legal issues with some types of programming
- Review of all puzzle rules sets - for logic and fairness
- Checks on internal communication of solutions, on air graphics and terms & conditions
- Checks on all puzzles prior to broadcast - for compliance with rule sets and accuracy
- Prize winners payments audit
- Customer service – the fact that we are independent often calms difficult situations
We work with several broadcasters in the UK and also overseas ensuring that they are able to operate with confidence and integrity.
If you would like to know more about our services, and how we can help to improve consumer confidence in the industry, then do please contact us.
